Contact
Email [email protected] or call +1 650-249-1630 on weekdays from 9:00 to 17:00 Pacific Time. Include the product URL and reference number when asking about a specific watch.
Historical orders
WatchShopping may not have access to every record from an earlier transaction. Include only the minimum information needed to identify your enquiry and never email complete payment-card details.
Include These Details in Your Message
One focused message with the correct URL is easier to investigate.
- Include the page URL.
- Include the watch reference when known.
- State the correction or question clearly.
- Leave out passwords and complete card details.
Faster resolution
One focused message with the right URL is easier to resolve.
Related Information
Continue with Email customer service, About the WatchShopping reference site, Frequently asked questions, guidance for writing useful customer reviews or watch trade-in preparation checklist.